Refund policy

Refund & Return Policy

Return window: You may return your item(s) within 30 days of delivery for a full refund.

Condition: Items must be unused, in their original packaging, and in the same condition you received them.

How to start a return: Email contact@glowlinehealth.com with your order number and reason for return. We'll respond with instructions within 1-2 business days.

Refunds: Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Damaged or defective items: If your item arrives damaged or defective, contact us within 7 days of delivery with a photo, and we'll send a replacement or full refund at no extra cost to you — no return shipping needed.

Non-returnable items: Items returned without prior authorization, or outside the 30-day window, may not be eligible for a refund.